Jimmy Lion United States

I can't place an order

My order status says ''Pending''

I want to cancel my order

The socks I want are out of stock

How can I get a discount?

How do I apply a discount coupon?

My coupon or discount doesn't work

What if I need to change my order?

What payment methods do you accept?

Can I include a note with my order?

I haven't received any order confirmation, is everything okay?

ORDERS

When can I expect my order?

How can I track my order?

International Shipping / Custom Duties

SHIPPING

What is your return policy?

Do you offer free shipping on returns?

How can I process a return?

When will I be refunded the amount of my return?

How long does it take to process a return?

How can I modify or change my order?

I received my order, but it's damaged/incomplete. What can I do?

RETURNS

How do I choose the size for my socks?

What materials do you use to make your socks?

Where are your socks manufactured?

What is hand-linked toe?

How should I wash my socks?

Points of sale

OUR SOCKS

What is the design of the T-Shirts?

How do I choose the size for my T-Shirts?

Where are your T-Shirts manufactured?

What materials do you use to make your T-Shirts?

OUR T-SHIRTS

How do I choose my swimsuit size?

What materials are used to make your swimwear line?

Wear + Care Instructions

Special Return Conditions

OUR SWIMWEAR

What materials do you use to make your boxer shorts?

Where are your boxer shorts made?

How do I choose the size of my boxer shorts?

What's the design of your boxer shorts?

How should I wash my boxer shorts?

Can I return or exchange my boxer shorts?

OUR UNDERWEAR

Need help? Browse our FAQs or reach out to our Customer Care team to resolve your query.

For hygiene reasons, underwear (boxer shorts) cannot be returned or exchanged.If you’re unsure about your purchase, we recommend checking our FAQs or contacting us beforehand.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">For hygiene reasons, <strong>underwear (boxer shorts) cannot be returned or exchanged.</strong><br>If you&#x2019;re unsure about your purchase, we recommend checking our FAQs or contacting us beforehand.</span></p>

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